VoIP resellers wear a lot of hats — salesperson, technician, billing admin, even customer therapist on a bad day. And while white label VoIP gives you more control and higher margins, it also comes with a lot more responsibility.
That’s why the most successful resellers aren’t flying solo.
At RingLogix, we’ve built our platform around one belief: MSPs do better when they’re not alone. From day one, our teams are in the trenches with you — helping you quote, activate, support, bookkeeping, and grow.
So if you’ve ever wondered what it really means to have a partner, not just a platform, this one’s for you.
Support That Shows Up: Real people. Real names. No phone tree nightmares.
Programs with Purpose: Go Live Assist, PBX Review, LNP checks, and more.
Training That Makes a Difference: From quoting to install to customer success.
People You’ll Know By Name: Like Taylor, Christina, Mariel, Kat, and Alejandro.
You’re Never Selling Alone: Behind every reseller is an army of RingLogix pros.
“I know you guys see me a lot,” I said on the webinar, “but I want you to know the people behind the platform. We don’t just drop you into RingOS and wish you luck.”
You’ll meet Mariel and Kat first — your onboarding specialists. They walk you through everything in your first few days. Not just how the system works, but how to use it like a pro.
Mariel said it best:
“When I climb a mountain, I come back recharged. That’s what I want our partners to feel like after onboarding — empowered and ready to go.”
If you’ve ever tried getting support from a major VoIP provider, you know the drill: ticket black holes, phone trees, and waiting for someone to maybe respond next Tuesday.
Not here.
Christina, our Client Services Manager, knows the pain — and designed her team to be different.
“We give everything a human touch. If you don’t have time for an hour-long meeting on 10DLC, we’ll help you by ticket. Need to vent about it? I’ll book a call. Either way, you’re not alone.”
Alejandro, our Tech Support Manager, echoed that:
“Our philosophy is simple. Hand-in-hand with the partner, we solve problems together. It’s not just support — it’s collaboration.”
When your job is already juggling a million things, the last thing you need is a platform that makes life harder. That’s why we built programs like:
Go Live Assist: We’ll hop on your install call with you.
PBX Build + Review: We’ll help you build it — or sanity check it before you go live.
LNP Ready-Set-Go: We’ll double-check your port before you submit it.
Implementation Best Practices Training: A repeatable process for clean installs every time.
You can even book hands-on sales trainings with Anthony and me, including Go-to-Market Strategy, Demo Best Practices, and How to Sell VoIP Without Sounding Like a Telecom Bro.
That’s what I said during the session — and I mean it. RingLogix was built for MSPs, by people who get MSPs. And that means our teams are structured to help you keep your customers, grow your business, and make real money while doing it.
We don’t just want you to succeed. We want to be in the trenches helping you get there.