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The RingOS Billing Engine Advantage for MSPs

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Navigating billing can feel like trying to solve a puzzle without all the pieces. MSPs face challenges like manual invoicing and keeping up with what customers need. But there's a way to work smarter, not harder. RingOS Billing Engine is here to offer a helping hand. It's ready to elevate how MSPs handle billing, making things simpler and more efficient without disrupting the way you do business.

Challenges MSPs Face with Current Billing Engines

For many MSPs, the struggle with traditional billing engines is all too familiar. Cumbersome manual processes, limited flexibility, and inadequate support for evolving customer demands often leave providers feeling shackled by outdated systems. Moreover, the complexity of integrating disparate billing components further compounds the challenge, resulting in inefficiencies, billing errors, and ultimately, dissatisfied customers.

The Power of RingOS Billing Engine

The RingOS Billing Engine is a powerful tool. Designed to grant unparalleled control over billing processes while simplifying the billing experience, it offers a range of features that make managing invoices and subscriptions easier than ever. Let's dive into how the RingOS Billing Engine can streamline your operations and keep your clients happy.

RingOS Billing Engine Capabilities

1. Real-time Call Authorization

Ensuring seamless connectivity and preventing unauthorized usage, the billing engine provides real-time call authorization, guaranteeing optimal service delivery while safeguarding against misuse.

2. Subscription Management

Effortlessly handle recurring charges with the subscription management feature, enabling MSPs to bill customers accurately for the services they utilize, enhancing transparency and customer satisfaction.

3. Flexible Minute Packaging

Tailor service offerings to meet the diverse needs of clientele with flexible minute packaging, allowing MSPs to customize minute allocations based on specific calling destinations or usage patterns.

4. Monthly Invoicing and Taxation

Automate the invoicing process with monthly billing cycles, and optionally integrate Avalara for seamless telecom taxation, ensuring compliance while reducing administrative burdens.

5. Collections Automation and Credit Card Integration

Simplify payment collection with collections automation features, and  integrate credit card payments directly within the RingLogix App, enhancing convenience for both providers and customers.

MSP Billing Process Simplified

The billing process within RingOS Billing Engine is designed for efficiency and clarity. Here's an overview of how it works:

  1. Tracking Charges: The engine meticulously tracks all customer charges, including call usage and monthly subscriptions, throughout the billing period.

  2. Invoice Generation: At the close of each billing period, the system generates a detailed PDF invoice, encapsulating all transactions and, if enabled, taxes, delivering clarity and transparency to customers.

  3. Payment Options: Customers can conveniently pay invoices via multiple methods, including check, credit card, or other preferred modes.

  4. Auto Pay and Collection Notifications: Streamline payment processes with auto pay options, while ensuring timely collections through configurable notifications and reminders.

Unlocking Profit Potential: Sample Bill Cycles

Consider the following scenario:

Scenario #1

  • Billing period of 01/01/2018 – 01/31/2018.
  • Subscriptions that are billed in advanced (the default in retail telecom).
  • Taxation enabled.
  • Auto pay enabled.

On 1/31 at midnight the billing process begins. All usage charges for the current period (1/1 - 1/31) are summed up and active subscriptions are applied. The subscriptions, which are billed in advance, are for next months service (2/1 - 2/28). Taxes for the subscriptions and billable usage are calculated and added to the transaction history. A total amount due is calculated and charged to the card on file. The payment succeeds, is added to the transaction history and included on the invoice. The invoice is then emailed to the customer in Paid status with an Amount Due of $0.00. The invoice will detail the transactions charged minus the payment processed. The invoice delivery and credit card payment occur on  2/1 in the morning.

The RingOS Billing Engine provides a streamlined solution to the complexities MSPs encounter in managing billing. By offering real-time authorization, simplified subscription management, and automated invoicing, RingOS enhances efficiency and accuracy. With additional features like flexible minute packaging and seamless credit card integration, RingOS empowers MSPs to handle billing with ease while keeping clients satisfied. It's the smart choice for simplifying MSP billing processes and ensuring smoother operations.

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