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The MSP Struggle for Control in Large Agent Programs

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The quest for control is an ongoing challenge for managed service providers. From customer relationships to profit margins, the journey to true ownership is often hindered by the common pitfalls of large agent programs. In this blog post, we'll explore the intricate landscape of the MSP industry, shedding light on the struggles faced and unveiling the solution to reclaiming control.

You don’t own your support:

The journey begins with a stark reality—many MSPs find themselves at the mercy of the agent programs support systems. Acting as intermediaries between customers and service providers, MSPs face the brunt of support issues without true control. Think about it, when your customers have a problem, they don't go to your agent program, they go to you. Leaving you to be the middleman and work with that external support system to find a solution for your customer.

In a world where customer satisfaction is paramount, the lack of direct ownership over support can lead to frustration and uncertainty for you and your customer.


Enter RingOS, the MSP Growth Platform. By consolidating support, activation, billing, and customer management into a single solution, RingOS empowers MSPs to take control of their support functions. No longer mere middlemen, MSPs can respond to issues with agility and provide unparalleled customer support, fostering trust and loyalty.

You don’t own the customer relationship:

A common conundrum for MSPs is the lack of ownership over the customer relationship. Relying on commission-based models and reseller arrangements, MSPs often find themselves disconnected from the very customers they serve. This lack of control extends beyond revenue to branding, pricing, and customer interaction.


RingOS elevates the MSP landscape by allowing providers to transition from resellers to owners. With the ability to quote, activate, bill, and support their own services, MSPs can create a repeatable stream of business under their brand. The platform offers not just a service but a hands-off, high-margin, recurring revenue solution that puts MSPs in the driver's seat of customer relationships.

You don’t own the profit margins:

Profit margins, the lifeblood of any business, are often compromised in the MSP industry by agent programs. Traditional models with small commissions and limited control leave MSPs questioning the worth of their efforts. The struggle to grow while maintaining profitability becomes a constant battle.


RingOS becomes the game-changer, offering a growth platform that turns the traditional model on its head. With guided wizards, business automation, and revenue collection tools, MSPs can achieve profit margins as high as 75%. The platform's innovative approach allows MSPs to make more money without the headaches, providing a tangible path to sustainable growth.

In the world of Managed Service Providers, the struggle for control is real, and it's holding back growth. Traditional MSP approaches often mean dealing with external support, losing touch with customers, and tight profit margins. RingOS simplifies this complexity, putting control back where it belongs — in the hands of MSPs.

Imagine a future where you're not just a middleman but the captain of your ship. RingOS isn't just a tool; it's a game-changer, offering a straightforward solution to the hurdles that have hampered MSPs for too long. With RingOS, you're not just growing; you're growing sustainably, on your terms. Break free from the complexities; embrace simplicity and own your success with RingOS.


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