Launch Your AI Voice Service Now with FlowbotAI
FlowbotAI gives you everything you need to launch AI voice for your SMB customers — today. Build agents in minutes to support your customer's automation needs.
- Knowledge that keeps agents grounded and on-task
- Tools that turn conversations into actions
- Connectors for fast integrations (Zapier / Make / n8n)
- Conversations that feel natural, fast and fluid
- Build fast with templates and tools
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Your customers don’t buy AI
They buy results — with FlowbotAI you deliver them
FlowbotAI helps MSPs turn live phone calls into real business outcomes. Agents answer questions, capture required details, trigger workflows in connected systems, and escalate cleanly when a human is needed. The result is better coverage and higher productivity for your customers — without adding staff or complexity.
Why MSPs lead with FlowbotAI
- New revenue, easy to sell: Offer FlowbotAI as a standalone service, an add-on, or bundled with UCaaS. Clear use cases, fast time to value, and pricing that works for SMBs.
- Fits how you already operate: FlowbotAI lives inside the PBX, keeping provisioning, management, and support aligned with your existing UCaaS workflows.
- Better customer experience by default: Always-on coverage, faster responses, real system integrations, and natural call handling that feels professional, not robotic.
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FlowbotAI is built for real-time voice interaction, so conversations feel fast, fluid, and human. Unlike traditional voice agents that rely on stitched pipelines like speech-to-text and text-to-speech, FlowbotAI uses a speech-native multimodal LLM that processes audio directly. This makes timing, context, and turn-taking core design requirements.
To maintain a consistent, human-paced experience, FlowbotAI allocates dedicated GPU resources for each call and uses multi-layer Voice Activity Detection (VAD) to distinguish between active speech and natural pauses. The result is smoother conversations, fewer pauses, less dead air, and more natural phone interactions—even in noisy, real-world conditions.
What customers feel
- • Faster back-and-forth with fewer awkward pauses
- • Cleaner turn-taking and professional pacing
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In production, accuracy tends to slip when an agent can’t retrieve the right context—because the knowledge isn’t captured, chunked, or indexed well enough. In those
moments, models tend to “fill in the gaps” with plausible reasoning rather than verified
facts.
To mitigate that effect, FlowbotAI supports Retrieval-Augmented Generation (RAG), which pulls relevant excerpts from approved knowledge sources during the call and
FlowbotAI injects them into the agent’s context at response time. This keeps responses and workflows aligned with your documentation and policies—and reduces plausible-butwrong answers when the right information already exists.
Supported sources include:
• URLs and web pages
• PDF documents
• Word files
• Text-based documents
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RAG helps the agent know. Tools help the agent do.
FlowbotAI Tools are functions the agent can call during a live conversation to retrieve data or perform tasks—so the agent can move work forward instead of just advising.
Common tool use cases
• Look up customers, records, products or other details
• Create or update a support ticket while the caller is on the line
• Capture structured fields (issue type, affected user, callback number, severity)
• Post a summary to a team channel or notify on-call
• Warm transfer the caller to a human with a concise call summary (so the customer doesn’t repeat themselves)
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The fastest path to simple or robust integrations is workflow automation. FlowbotAI Connectors link agents to the workflow platforms customers already use—so you can deploy practical integrations to thousands of applications quickly without custom development.
Dedicated workflow apps are distributed through the Zapier Marketplace, Make’s app library, and n8n’s community node repository. This makes it easy for customers and Partners to adopt the connector in the environment they already run, then activate workflows your agents can trigger during live calls.
White-label versions of the FlowbotAI workflow apps are available to all Partners at no additional cost—so you can deliver a branded “integrated agent” under your own name.
Support Agent
Handles common requests, triages issues, captures required details, creates/updates tickets, and escalates with context.
Sales Agent
Answers inquiries instantly, qualifies leads, captures
requirements, and triggers next-step workflows.
Scheduling Agent
Books, confirms, reschedules, and triggers
reminders/updates.Manage in RingOS — powered by NetSapiens.