About RingLogix
Sold doesn't count. Billed does.
Everyone in telecom knows the gap between sold and billed. RingLogix was built to close it.
Where it started
Everyone knows the swivel chair.
Every telecom company had the same problem. Orders sat between "sold" and "billed", and that gap was where customers got frustrated and reps waited on their paydays.
The platforms weren't helping. They were built by engineers for engineers, and used all day by sales and support people who weren't. The "integrations" for billing and provisioning looked great in demos and didn't exist in the real world.
So everyone worked the swivel chair.
The swivel chair
- 1Swivel leftOrder the carrier services.
- 2Swivel rightDeploy the same services in the platform, by hand.
- 3Swivel middleSet up the billing. Again, by hand.
Three systems, all set up by hand, all one data mismatch away from ruining your day, and your customer's.
A box of colored pencils.
Our founder, Albert Diaz, had worked every seat in that chair: sales, engineering, operations. As the provider he ran grew, serving cable operators and ISPs, so did the pain. So he grabbed colored pencils and printer paper and drew the fix.
One place to quote, activate, bill and support every service. Built for the sales and support people who use it most, and designed to get an order from signed to billed as fast as possible. Faster delivery for a happier customer, and a payday that doesn't wait.
That sketch became RingOS.
- Step 1Quote
- Step 2Activate
- Step 3Bill
- Step 4Support
From pencil to platform
The sketch shipped.
Drag the line: a page from the first notebook, and the RingOS billing screen partners use today.
More from the notebook
Then the phone rang
Two founders. One idea.
RingOS launched in beta to the providers Albert already served. Andre Temnorod had recently exited Broadvox, an innovator and early leader in wholesale and enterprise VoIP, and he was itching to get back in.
He ran into RingOS and saw it right away: a communications suite built for providers, by someone who'd done the job. Having run one of the largest VoIP providers of its time, he knew what that was worth. He called Albert to partner up.
February 1, 2019: RingLogix was born.
Albert Diaz
CEO and Chairman of the Board
Worked his way from sales rep to sales engineer, operations director and founder. Drew the first RingOS screens, and today leads the design and architecture of Agent Studio.
Andre Temnorod
Founding Partner and Member of the Board
Built Broadvox into an early leader in wholesale and enterprise VoIP before a nine-figure exit.
What we set out to fix
The agent deal is a bad deal.
Partners do the selling, the hand-holding and the first call when something breaks. Then they get a sliver of the value. So we flipped it.
As an agent
As a RingLogix partner
Work at a provider sales rep's pace
Quote and activate it yourself, today
Haggle for pricing
Set your own prices
Wait on their installation schedule
Run your own schedule
Little or no access to configure services
Full control in RingOS
The provider owns the customer
You own the customer, and the value
15–20% commission that buyers don't value
40–70%+ avg. margin you can build a business on
And when that customer has a problem, who do they call first? You. You were doing the work anyway. Now you own it, earn on it and build real value in your business. Compare partner programs
Today
Built for partners. Proven by them.
- 600+partners
- 100,000+users
- 2019founded, February 1
- ~50people
- HIPAA Verified
- PCI DSS compliant · quarterly scans
- SOC 2 Type II · Audit in progress
RingLogix still serves cable operators and ISPs across the US, and today our core focus is channel partners like MSPs. Hear it from them
The next chapter
Same idea. Now on the call itself.
RingOS took the friction out of selling and running phone service. Agent Studio, our AI voice agent platform, puts AI to work on the calls themselves: receptionists, outbound campaigns and multi-stage flows partners sell under their own brand. Albert leads its design and architecture.
The team
About 50 people. All in on partners.
Headquartered in Miami Lakes, Florida, with teammates working remotely. Every team below exists so a partner's customer gets what was promised.
- Sales
- Success Managers
- Tier 1, 2 and 3 Support
- Infrastructure Engineering
- Software Engineering
- Billing & Provisioning
- Number Porting
- 10DLC
- Compliance & Carrier Management
- Operations
"I built RingOS for the rep I used to be: someone who did the work and waited too long to get paid for it. Every partner deserves to own what they build."
Build your business. Not theirs.
See how partners quote, activate, bill and support every service, and add AI voice agents, under their own brand.