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RingOS · Business Messaging

Text from the business number.
Skip the carrier drama.

SMS, MMS and group texts from the same number customers already call, in the portal, the mobile app, the contact center and the API. 10DLC registration is built into RingOS, and a dedicated team gets it approved.

Messages9:41
MH

Metro HVAC

Business line · (813) 555-0190

Hi, the AC is making a weird noise. Can someone come out today?

photo.jpg

Got it, thanks for the photo. A tech can be there between 2–4 PM. Reply YES to confirm.

YES

Delivered · 10DLC registered

Where they text

One number. Calls and texts.

Texting is built into the phone system and the contact center, so customers never juggle a separate texting app.

Web portal

Text from the business number in the browser.

Mobile app

Business texts on the phone, kept apart from personal ones.

Contact Center queues

Texts land in the queue and agents answer them like calls.

Pictures and group texts

MMS for photos and files, plus group messages from the business number.

API

Send and receive texts from your own apps and workflows.

Same number as the phone

Customers call and text one number. No second line to explain.

10DLC, handled

10DLC is a necessary evil. We made it a service.

The carriers and The Campaign Registry turned business texting into word soup: brands, campaigns, vetting, trust scores. So we built the whole thing into RingOS. We call it 10DLCaaS. Sounds weird. Works great.

Metro HVAC · 10DLC

Bluewave Voice · RingOS

In progress
  1. 1

    Brand submitted

    Legal name, EIN, address and vertical go in from the customer's RingOS account.

  2. 2

    Brand verified

    The Campaign Registry confirms the business is real.

  3. 3

    Campaign submitted

    Use cases, a description and sample messages for how they'll text.

  4. 4

    Vetting

    Carriers review the campaign. Our 10DLC team keeps it moving.

  5. 5

    Campaign approved

    The customer is cleared to text.

  6. 6

    Numbers assigned

    Texting numbers attach to the approved campaign.

  7. 7

    Billing on

    A subscription bills the customer for the campaign, right on their invoice.

To (813) 555-0142

Your tech is on the way. Reply STOP to opt out.

Not delivered · unregistered sender

Unregistered texts get blocked or filtered by carriers, often with no error.

How it works in RingOS

Provision it, manage it, bill it. Like everything else.

  1. 01

    Register the brand

    Enter the business details in RingOS. One brand per customer.

  2. 02

    Create the campaign

    Pick the use cases and add sample messages that match how they text.

  3. 03

    Get vetted

    The registry and carriers review it. We watch it and fix what comes back.

  4. 04

    Assign numbers and bill

    Attach the texting numbers and a billing subscription. Done.

Dedicated 10DLC team

Approvals are our job. Not yours.

A team that does nothing but 10DLC, with a track record of getting campaigns approved. They know what the registry wants to see before it asks.

  • Reviews before you submit

    We catch the details that get campaigns rejected.

  • Rejections fixed

    Clear reasons, recommended fixes and resubmissions.

  • Appeals handled

    We escalate with the registry when a score or class looks wrong.

  • Training you can rebrand

    White-label 10DLC guides and intake templates for your onboarding calls.

Your margin

Sell it on the program that fits.

Good questions

Business Messaging, straight answers.

Do my customers really need 10DLC registration?

Yes, if they text from a regular 10-digit business number in the US. Unregistered texts risk being blocked, filtered or fined, and even inbound texts can go missing. Register before they start texting.

How long does approval take?

Usually a few days, sometimes longer depending on the campaign and the registry's queue. Start during onboarding so texting is ready when the phones go live.

Who does the registration?

You submit it in RingOS for your customer, and our dedicated 10DLC team reviews it, fixes rejections and handles appeals with you.

Can I charge for 10DLC?

Yes. Attach a subscription to each campaign and it bills like any other service, on your branded invoice.

Can my customers send pictures and group texts?

Yes. MMS and group messaging are supported from the same business number.

Can contact center agents answer texts?

Yes. SMS queues send text conversations to agents, just like calls.

Is there an API?

Yes. Send and receive texts from your own apps and workflows, on the same registered numbers.

Does 10DLC cover Canada?

No. 10DLC registration applies to US messaging.

Every customer texts. Get paid for it.

Add Business Messaging to every phone system you sell, and let us handle the 10DLC paperwork. Give us 30 minutes.