Voice AI platform
The proof
Agent Studio · Outbound Campaigns
Place one AI call in seconds, or turn a contact list into a managed campaign. Every call is personalized, paced and screened against your Do Not Call list before it rings. Sell it under your brand.
Appointment reminders
Harbor Dental · campaign
From your CSV
AI · Hi Sam, it's Harbor Dental confirming your cleaning Thursday at 2:30 at our Mission Street office. Still good?
Yes, I'll be there.
✓ Confirmed · logged to call history
Two ways to reach out
Both live inside Agent Studio, on the agents, knowledge and tools your customers already use.
Outbound Calling
Pick an agent, a line and a number. The AI is dialing seconds later.
Agent
Renewals agent
Phone line
Main line
From
(555) 010-0100
To
(555) 013-7788
Managed Campaigns
Four steps from spreadsheet to launch. Save a draft, schedule it or go now.
3 removed · on your Do Not Call list
Built-in safeguards
Most platforms leave suppression to you. Agent Studio closes the loop before, during and between calls.
1Before every call
Every number is checked against your Do Not Call list right before it dials. From the portal, a campaign or the API. It can't be switched off.
2During the conversation
"Please don't call me again." The AI understands, says goodbye and adds the number to the list. Nobody types anything.
3Between calls
The next attempt, even minutes later, is screened against the updated list and stopped before it rings.
Spring renewals
Northwind IT · Transactional campaign
Marcus Hill
(555) 010-4418
Priya Shah
(555) 010-7731
Elena Ruiz
(555) 010-2296
Jordan Lee
(555) 010-9054
Tess Moreau
(555) 010-3387
Do Not Call list
41 numbers
Screening covers your organization's internal Do Not Call list, not national or state registries. Businesses remain responsible for consent and applicable calling laws.
Managed Campaigns
Everything a campaign needs, with nothing to build.
01
Upload
Drop in a CSV with any columns you like. Duplicates and numbers on your DNC list come out before launch.
02
Personalize
Every column becomes a variable the agent can use. It warns you when one isn't in the prompt.
03
Schedule
Calling hours, how many calls at once, ring time and retries on no answer, busy, failed or voicemail.
04
Monitor
Progress, outcomes and answer rate live. Pause, resume or stop anytime. Export the activity when you're done.
Before launch
Every campaign declares its purpose.
Marketing
Promotions and offers. Verbal opt-out is locked on.
Always on
Transactional
Reminders, billing and follow-ups. Verbal opt-out on by default.
On by default
Fail-safe
It stops itself when something's off.
If outbound access, the agent or the line becomes unavailable, the campaign pauses on its own. Stop a campaign and every unreached contact is marked Not called, so nothing gets lost.
Live supervision
Any connected call, single or campaign, can be watched live. Step in the moment it needs a human touch.
Live calls & agents
See every call in progress.
Live transcript
Read along in real time.
Whisper
Guide the agent. The caller can't hear.
Inject as the caller
Slip in info as if the caller said it.
Elena Ruiz
Spring renewals · 1:42
Can I add two more seats before it renews?
Whisper · "Offer the annual rate on the new seats."
AI · Absolutely. I can add both at your annual rate so everything renews together.
What partners sell it for
Confirm tomorrow's visits, follow up on no-shows and handle the "can I move it?" questions.
Invoice follow-ups, renewal notices and document requests, every one personalized.
Upcoming service windows and estimate follow-ups, while the office stays on the work.
Explain what's renewing, answer questions from approved knowledge and escalate when it should.
Call opted-in leads back while they're still warm. Marketing calls always carry verbal opt-out.
Your app calls the API after a qualifying event and passes the context. No voice stack to build.
For partners
Outbound is a new line item for every customer you already serve. Package it under your brand and stay in control of each account.
Your brand
Customers see your name on it, not ours.
Per-customer limits
Set how many outbound calls each customer can run at once.
Their phone system
Works with any VoIP system they already have, natively with RingOS and inside the NetSapiens portal.
Good questions
No. Every call is screened against your internal Do Not Call list, which takes manual entries, CSV uploads and verbal opt-outs. National and state registry checks, consent and local rules are still the business's responsibility.
Calling hours run in one campaign time zone. No new calls start outside them. If your list spans time zones, split it into a campaign per zone.
Its foundation, yes: knowledge, tools, playbooks and Connectors all carry over. Outbound needs its own opening, purpose and voicemail handling, so tailor the prompt for it.
Yes. See live calls and agents, watch the transcript in real time, guide the agent with whisper commands or inject info as if you were the caller. On single calls and campaigns.
You choose. The agent can leave a message, or you can retry voicemails like any other unanswered call.
No. Single calls and campaigns run from the portal. Developers get the API and advanced per-call controls when they want them.
See a campaign go from CSV to live calls, DNC loop included. Give us 30 minutes.
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