Blog · Page 18
The partner playbook.
Margins, voice AI, compliance and the stuff nobody else explains clearly.
Unified Communications
How Telecom Resellers Can Help Their Customers Work Remotely During The Coronavirus Pandemic
As resellers and service providers of VoIP and UCaaS, a critical component is enabling a remote work experience for your customers – and their customers.
· 6 min read
Unified Communications
Hosted PBX vs SIP Trunking vs UCaaS
Hosted PBX, SIP trunking and UCaaS explained, then mapped to customer situations and to what each is worth to a reseller in margin and support load.
· 5 min read
Unified Communications
Number Porting for VoIP Resellers
Porting is the most common reason a signed VoIP deal stalls before it starts. Why requests get rejected, what a reseller controls, and the checklist that prevents most of it.
· 6 min read
MSP operations
RMM Software for MSPs
Every RMM monitors, patches, scripts and connects remotely. What separates them is alert noise, patch completion and PSA integration depth. A vendor-neutral selection guide.
· 5 min read
Unified Communications
Teams Calling: Three Routes Compared
Three ways to give Microsoft Teams real phone numbers, compared for the reseller rather than the IT department. Only two of them leave room for a partner.
· 6 min read
Compliance & security
Telecom Tax Compliance for VoIP Resellers
Telecom tax compliance lands on you when you become the provider of record. Calculation, remittance and liability are three separate things, and platforms rarely cover all three.
· 6 min read
Growth & sales
VoIP Reseller Programs Compared
Affiliate, agent, white label and wholesale VoIP reseller programs differ on who owns the customer, who invoices and whether you earn commission or margin. How to tell them apart.
· 6 min read
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